Terms & Conditions

1. Agreement to these terms

These Terms & Conditions ("Terms") govern access to and use of the website at klaros.co.za and the Klaros platform at tool.klaros.co.za (together, the "Service"), provided by Klaros (Pty) Ltd, Reg. No. 2026/377791/07, of 32 Fisk Road, Noordheuwel, Krugersdorp, 1739, South Africa ("Klaros", "we", "us"). By creating an account or using the Service, you agree to these Terms.

2. Description of the Service

Klaros gives subscribers access to South African customs import and export trade data at Movement Reference Number (MRN) level, with individual trader identities protected behind an anonymous ID.

3. Account registration

To use the Service, you'll need to register for an account and provide accurate, current information. You are responsible for keeping your login credentials confidential and for all activity that takes place under your account.

4. Subscription and billing

Access to the Service is provided on a subscription basis, billed monthly. By subscribing, you authorize us to charge the applicable subscription fee on a recurring basis until you cancel. We may change subscription pricing from time to time, and will give you reasonable notice before any change takes effect for your account.

5. Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period, and you'll retain access until then. Except where required by law, fees already paid are non-refundable.

6. Acceptable use

When using the Service, you agree not to:

• Share your account access with people outside your organization without our consent;
• Resell, redistribute, or publish the underlying trade data outside the permitted use of your subscription;
• Attempt to re-identify anonymized traders or otherwise circumvent the anonymization used in the Service;
• Scrape, reverse engineer, or interfere with the proper functioning of the platform; or
• Use the Service for any unlawful purpose.

7. Data accuracy and disclaimer

Trade data made available through the Service is sourced from South African customs declarations. While we take care in how this data is presented, Klaros does not guarantee that the data is complete, accurate, or up to date, and the Service is provided "as is". Any decisions you make based on data from the Service are your own responsibility.

8. Intellectual property

The Service, including its software, design, and the Klaros name and logo, is owned by Klaros (Pty) Ltd or its licensors. Nothing in these Terms transfers ownership of any of this to you; you receive only the right to use the Service as permitted by your subscription.

9. Limitation of liability

To the maximum extent permitted by law, Klaros will not be liable for any indirect, incidental, or consequential loss arising from your use of the Service. Nothing in these Terms limits any liability that cannot be excluded under South African law.

10. Suspension and termination

We may suspend or terminate your access to the Service if you breach these Terms, or if we reasonably believe your account is being used in a way that risks the security or integrity of the Service.

11. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page shows when it was last revised. Continuing to use the Service after a change takes effect means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts.

13. Contact us

Questions about these Terms can be sent to:

Klaros (Pty) Ltd
32 Fisk Road, Noordheuwel, Krugersdorp, 1739
Email: bryce@klaros.co.za
Phone: 073 035 5062